Patient, Personal Technology Tutoring
Learn at your pace with Hebden Bridge's trusted tech tutors. One-to-one support in your home or local café, covering exactly what you want, never rushing you.
Book a session ➜You're not behind. Technology just keeps changing
Every few months, something updates. A new phone, a new interface, an app everyone else seems to know how to use. Most of the people we help across Hebden Bridge and the Calder Valley are perfectly capable adults who've been made to feel foolish by a device nobody ever properly explained. That's not your fault.
Our sessions are one-to-one, completely unhurried, and cover exactly what you want. You set the agenda. We're just here to make it finally make sense.
What We Cover
Whatever's Confusing You
No fixed curriculum. We work through the topics that matter to you, in the order that makes sense.
- Essential Skills
Basics, settings, email setup, connecting to WiFi. The foundations done properly.
- Smartphones & Tablets
iPhone or Android, iPad or Samsung. Confident everyday use, not just survival.
- Video Calling
FaceTime, WhatsApp, Zoom. Staying connected with family and friends.
- Online Safety
Spotting scams, safe passwords, what to click and what to avoid.
- Online Banking & Shopping
Doing it safely, with confidence, without needing to phone the bank.
- Photos & Cloud Storage
Backing up, organising, sharing photos across iCloud or Google Drive.
- NHS App & Online Services
Booking appointments, requesting prescriptions, using government services online.
- Social Media
Facebook, WhatsApp groups, keeping in touch on your terms.
- Anything Else
If it's confusing you, we'll cover it. There are no silly questions here.
How It Works
Sessions Built Around You
Simple, relaxed, and focused entirely on what you want to learn.
Free Initial Chat
A 20-minute conversation (by phone, video, or in person) to understand what you want to get out of tutoring. No charge, no commitment.
Personalised Plan
We put together a simple learning plan focused on the things that matter most to you. No upselling, no jargon, just a clear starting point.
Sessions at Home
We come to you. Sessions happen at your kitchen table, living room, or a local café, wherever you're most comfortable, at whatever pace suits you.
Notes After Every Session
We email (or print) a plain-English summary of everything we covered. You don't need to remember everything. We do that part.
Every Session Includes
More Than Just the Hour
We build everything around making you genuinely independent, not reliant on us.
- Personalised learning plan
Tailored to your goals, devices, and pace. Reviewed at every session.
- Post-session notes
Emailed or printed summary of what we covered, written in plain English.
- Between-session support
Email or phone support if something comes up before your next session.
- Home visits or café
We come to you. No need to travel or post your devices anywhere.
- Priority booking for block clients
Book ahead with a 5 or 10-hour block and we'll always find you a slot.
- No time pressure
We never rush. If something needs more time, we take more time.
How many sessions will I need?
Everyone progresses differently, and there's no obligation to book a set number. As a rough guide, based on what we see most often:
2–3 sessions
Getting started
For a specific task: setting up an email account, learning to video call, or understanding one app properly.
4–6 sessions
Building confidence
For most people who want to feel genuinely comfortable with their phone, tablet, or laptop day-to-day.
8–12 sessions
Comprehensive
For people who want to cover everything: from basics to online safety, photos, banking, apps, and beyond.
Pricing
Pay As You Go, or Save with a Block
No subscriptions, no contracts. Book what you need, when you need it.
Pay As You Go
Billed in 30-minute increments after the first hour.
Hour Blocks
Use across any number of sessions. Priority booking included.
Concessions available for pensioners, those on low incomes, and benefit recipients. Just ask. See full pricing →
Not Sure Where to Start?
A free 20-minute chat is the easiest way to find out if tutoring is right for you. No obligation, no pressure.
What People Say
Real Clients, Real Results
"Before meeting Mike, I'd almost given up on technology. Now I use my iPad every day, maybe even a little too much!"
"Joe is a really excellent tutor. Extremely patient and very committed to ensuring you understand each step."
"Mike is nothing short of brilliant: enthusiastic, patient, clever with his teaching techniques."
FAQ
Common Questions
Everything you need to know before booking.
Do you come to my home?
Do I need any tech experience?
How long is a session?
What if I forget what we covered?
Can I book just one session?
Are concessions available?
Ready to get started?
No contracts, no pressure, just friendly, patient help at a time that suits you. Concessions available if needed.